We’re Here to Help
Have a question about our collection? Need styling advice or order assistance? Our customer support team is ready to assist you.
Visit Us
462 Ashwood Drive
Atlanta, GA 30305
United States
Support Hours
Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday: 10:00 AM – 4:00 PM EST
Sunday: Closed
Shop Our Collection
Browse our complete catalog of dresses, outerwear, knitwear, and accessories.
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Frequently Asked Questions
How do I determine my size?
We provide detailed size charts on every product page. We recommend measuring your bust, waist, and hips and comparing them to our charts. If you’re between sizes, we suggest sizing up for a more comfortable fit. Our customer support team is also happy to provide personalized sizing recommendations.
What is your return policy?
We want you to love your Helsa pieces. If you’re not completely satisfied, most items can be returned within 30 days of delivery in unworn, unwashed condition with original tags attached. Sale and final sale items may have different return policies as noted on the product page.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by destination. International customers are responsible for any customs duties or import taxes that may apply. You can see available shipping options and estimated delivery times at checkout.
How should I care for my Helsa garments?
Each piece comes with specific care instructions on the garment label. Generally, we recommend dry cleaning for silk, wool, and structured pieces. Many of our knitwear and jersey pieces can be hand washed in cold water and laid flat to dry. Avoid harsh detergents and excessive heat to preserve the quality and longevity of your garments.
Can I track my order?
Absolutely. Once your order ships, you’ll receive a confirmation email with tracking information. You can use this tracking number to monitor your package’s journey. If you have any questions about your order status, feel free to contact us with your order number.
Do you offer gift wrapping or gift cards?
We offer elegant gift wrapping for a small additional fee at checkout. Digital gift cards are also available in various denominations, perfect for birthdays, holidays, or special occasions. Gift cards are delivered via email and can be redeemed on our entire collection.
Discover Timeless Elegance
From our signature dresses and sophisticated outerwear to versatile knitwear and refined accessories, every Helsa piece is designed to elevate your wardrobe with grace and confidence.
Explore Helsa Collection